Counselling Only
Employee Assistance Program
Get in touchWhy Partner With 365 Rehab
365 Rehab is a SIRA accredited workplace rehabilitation provider delivering a contemporary Employee Assistance Program (EAP) that supports both psychological and physical wellbeing. Our model recognises that mental health concerns and physical function are closely linked, and that effective early intervention must consider both to prevent escalation and loss of work capacity.
Where traditional EAPs focus only on counselling, 365 Rehab integrates psychological support with functional rehabilitation capability. This enables us to address stress, emotional health, and personal challenges, while also considering physical contributors such as pain, fatigue, sleep disruption, injury recovery and reduced functional tolerance. This dual capability provides meaningful, practical outcomes and reduces the likelihood of psychological injury claims, extended absenteeism and workplace risk.
Where traditional EAPs focus only on counselling, 365 Rehab integrates psychological support with functional rehabilitation capability. This enables us to address stress, emotional health, and personal challenges, while also considering physical contributors such as pain, fatigue, sleep disruption, injury recovery and reduced functional tolerance. This dual capability provides meaningful, practical outcomes and reduces the likelihood of psychological injury claims, extended absenteeism and workplace risk.
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Traditional Provider
365 Rehab
Industries We Support
Healthcare and Community Services
Construction, Manufacturing and Trades
Transport, Logistics and Warehousing
Education and Childcare
Professional and Business Services
Retail, Hospitality and Customer Service
What is the 365 Rehab Employee Assistance Program?
A confidential, short-term support service that helps employees with psychological, physical practical issues that affect wellbeing and work. It integrates physical and psychological rehab support when needed.
Who can use the EAP?
All eligible employees of the contracted company. Immediate family members can be included if agreed in the contract.
How do I access the EAP?
Call 1300 742 365, email eap@365rehab.com.au, or submit a request at EAP Portal.
After-hours urgent support is available 24/7
Is the service confidential?
Yes. Sessions are private and records are secure. Information is only shared with your consent or when required by law or safety obligations.
What support is available for leaders and managers?
A Manager Assist advisory line for confidential guidance on sensitive conversations, team issues, performance concerns, risk, and critical incidents.
How quickly can I be seen?
Urgent matters same business day. Standard appointments within 48 to 72 hours.
Do you support critical incidents and crises?
Yes. We provide 24/7 activation, psychological first aid, individual and group support, and follow-up.
How do you protect privacy and information security?
We comply with the Privacy Act 1988, Australian Privacy Principles, and health records laws. Records are encrypted and access-restricted. We align with ISO 27001 and operate under ISO 9001 quality systems.
What are the pricing options?
Fee for Service with an annual per-employee management fee and session billing, or a retainer with a prepaid session pool. Contact us for a tailored quote.